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10/20/2019 » 10/22/2019
2019 Annual Conference - East Lansing, Michigan

MLI: Mid-Level Institute
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About GLACUHO's Mid-Level Institute

Established in 2015, the Mid-Level Institute (MLI) is a two-day professional development seminar featuring a range of activities for professionals who are currently in mid-level roles and are considering a move to the next level and/or searching for opportunities to improve their skills in their current positions. Mid-level professionals who may be most interested should have several years of experience, usually supervise entry level staff, and are in roles equivalent to a coordinator and/or assistant director level.

Dates and Location

MLI will occur June 3 - 4, 2018, in Bloomington, Indiana. MLI will cost $50.00 per person and will include meals and housing.

Learning Outcomes

Participants engaged in MLI will:

  • Identify skills and perspectives needed for development and advancement in Housing;
  • Connect with faculty who are veteran professionals in residence life and related fields;
  • Discuss their own experiences as mid-level professionals in Housing;
  • Discuss lessons, successes and challenges learned in their roles;
  • Create a professional development plan; and
  • Evaluate their role as mid-level managers in their organizations.

At MLI, participants will attend sessions facilitated by faculty members who are veteran professionals in housing/residence life. The faculty will provide valuable, practical information about surviving and thriving at the next level.

Format and Activites

Activities during MLI are designed to allow time for informal interactions in addition to the scheduled sessions. To offer the appropriate mentoring environment, twelve participants will be accepted. Participants will be placed into small groups and assigned a faculty member who will provide individual advice, support and suggestions for future professional growth, involvements and activities.

Topics for MLI will vary from year-to-year depending on the expertise of the selected faculty members. However, in general, all topics are relevant to professionals at this point in their careers.

Featured MLI Topical Areas (Specific areas to be determined by faculty):

  • Career Progression
  • Facilities and Construction
  • Managing Fiscal Resources
  • Organization Culture
  • Human Resources/Supervision
  • Navigating Policies
  • Change Management

MLI Faculty for 2018


Robin Gagnow, Director of Residence Life/Student Conduct/Commuter Service/ISS, Baldwin Wallace University



Robin Gagnow is currently the Director of Residence Life/Student Conduct/Commuter Services/International Student Services at Baldwin Wallace University in Berea, Ohio. He began his career as a Resident Assistant at the University of Wisconsin-River Falls. He earned his Master’s in Higher Education Administration at Iowa State University. Since then, he has worked at Southern Illinois University-Carbondale, Slippery Rock University, Ithaca College, Ashland University, Kent State University and for the past thirteen years at Baldwin Wallace University.


Robin has served on the GLACUHO Board for a number of years (Committee Chair, Conference Host Co-chair, Ohio State Delegate) and is currently a member of the Facilities and Operation Committee.  He is excited to serve as a MLI faculty member for the third time. He also serves on the Financial Advisory Board (FAB) as a returning Committee member. In addition, he will be a new member of the ACUHO-I Foundation Committee and serves on the ACUHO-I Sustainability Committee.


Robin has also been involved with numerous student-focused service trips to help the homeless. In his spare time, he enjoys bike riding and hanging out with his rescue dog, Archie.

 Patty Griffin, Director-Residence Education for Graduate Housing, University of Michigan

Patty Griffin serves as the Director of Residence Education at the University of Michigan. From her first professional job as a live-in hall director at Drake University in Des Moines, Iowa, and subsequent position with The Ohio State University, Patty has called the University of Michigan home for the last twenty years! Having served as an RA during her undergraduate experience at Wells College in upstate New York, she continued on and early on had a mentor talk about a core value of the profession being to love students as a way to support their development, a message that continues to be a foundation for her.

Passions that drive her daily work and thinking are centered in social justice in ways that strive to focus on creating feelings of safety, being valued, and embracing all identities that are both visible and less visible.  Examining structural ways of supporting community through relationship building, collaborative workspaces and activities is a current passion.  Designing physical spaces that diminish hierarchy and replace those with facilities that place a high value on interaction, serendipitous learning, and curiosity are her current pleasures! 

She has the pleasure of working with two women’s programs with a focus on leadership. When not at work, you will find her totally immersed in the lives of her god daughters Kai and Jadyn who will live in a world that she hopes she can help shape to be amazing.

Steven Herndon, Associate Dean of Students & Executive Director of Housing and Residence Life, University of Dayton


Steve serves as the Associate Dean of Students and Executive Director of Housing and Residence Life at The University of Dayton. As the Associate Dean of Students, Steve supports the Dean of Students in advocating for students’ academic and personal success. Specifically, he serves as a Title IX investigator and as a member of the Division of Student Development’s Campus Awareness, Response and Evaluation Team (CARE), the Dean of Students after hour on - call rotation for crisis management and the University’s hearing board. As the Executive Director of Housing and Residence Life, Steve oversees a department that houses over 6,500 undergraduate students in traditional residence halls, apartments and 400 university-owned houses and employees 30 fulltime professional staff, 22 graduate staff and approximately 360 undergraduate student staff.


Previously, Steve served as the Assistant Director of Residence Education for the First Year Experience at The University of Dayton, and prior to Steve’s arrival at the University of Dayton, he worked in University Housing at the University of Arizona and North Carolina State University, where he attained his Bachelor’s and Master’s degrees in English.


Steve is a member of the Association of University Housing Officers- international (ACUHO-I), the National Association of Student Personnel Administrators (NASPA) and ACPA-College Educators International. From 2005 until 2007, Steve served as the Awards chair for ACPA’s Standing Committee for Graduate Students and New Professionals. Since 2015, Steve has served as faculty for ACPA’s Residential Curriculum Institute. 

 Peter Trentacoste, Executive Director of Housing & Residence Life, Ohio University



Pete Trentacoste is the Executive Director of Housing & Residence Life at Ohio University.  He has worked at Ohio University since July 2012 and currently provides leadership and oversight of the Housing & Residence Life department which is responsible for 8,000 students, 41 residence halls, and a team of over 500 professional and student staff members.  Pete has worked at a number of institutions prior to Ohio University including Northern Kentucky University, University of North Carolina at Chapel Hill, University of Pittsburgh-Johnstown, Indiana University of Pennsylvania, and Bloomsburg University.  


Pete is currently a Higher Education PhD Student at Ohio University and lives in town with his wife Mitzi and their three Children Makena, Cecilia, and Alexander. Pete’s Research and Presentation interests include: First Generation College Students, The Effects of Residence Hall Design on student outcomes, Budgeting, Residence hall student retention and persistence, and professional development.

Application Process

  1. Applicants will submit an online application using the link below.
  2. The deadline to apply is Friday, March 30, at 11:59pm Central.
  3. The committee will contact applicants with the status of their applications by Friday, April 13.
  4. Selected applicants will be required to register for MLI in mid-May, including payment of the $50 registration fee. More information will be sent directly to applicants that have been accepted to participate in MLI.

Participant Application


(You must be logged in to your GLACUHO account in order to apply.)