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10/12/2020 » 11/10/2020
2020 Annual Conference - Virtual

GLACUHO News: General

Contemporary Issue Announcement 2019-2020

Tuesday, February 12, 2019   (0 Comments)
Posted by: Sarah Meaney
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Since 2010, the President-Elect has been charged with selecting a contemporary issue topic for the association to explore throughout the coming year. This gives us the opportunity to focus on a topic that is currently generating discussion in our field or one for which we have passion.  The Contemporary Issues Committee will then provide opportunities for members to learn and engage around the topic.


I am excited to share that the GLACUHO Contemporary Issue for 2019-2020 will be Performance Management and Professional Resiliency.


Performance management is an ongoing communication process between a supervisor and supervisee that supports the accomplishment of the department’s goals and student success. The cycle includes creating and sharing expectations, collaborating on performance objectives, setting goals, providing regular feedback, and executing a formal evaluation process. Performance management is most successful in spaces where supervisors have built an intentional culture of care coupled with open and honest feedback.


Kim Scott, author of Radical Candor, argues that supervision is most effective when managers care personally while also challenging directly. We are fortunate to work in a field with colleagues whose deep care for their students and staff is often tightly woven into their supervision practices. However, many of us can find it difficult to balance this care with the second crucial component of successful supervision: challenging directly. We must strive to create a culture where employees experience identity-conscious care and respect while also being called to continue to grow, implement feedback, and rebound from difficult experiences.


This is where professional resiliency begins. Professional resiliency is the capacity to thrive under stress or in tough circumstances. It allows us to recover from significant challenges and setbacks and use these experiences to propel learning and personal growth in the workplace. It requires adaptability, emotional intelligence, honest personal reflection, openness to feedback, and a growth mindset. By strengthening professional resiliency skills, practitioners can stimulate career progression, student staff can develop essential skills for their future, and we all can improve workplace satisfaction.


While performance management and professional resiliency may initially appear to be two different topics, I believe they are inextricably linked, like two sides of a coin. My personal interest in this topic arises from a passion for self-improvement, radical candor in supervision, and inspiring the development of grit in housing staff. Without challenge, be it from professional feedback or a hard experience, we do not have the opportunity to reflect, learn, and enact positive changes in ourselves and our departments.


This contemporary issue provides the opportunity to explore various avenues of performance management practices and education around professional resiliency, including:

  • Tenants of radical candor and how to implement it in your supervision practice

  • Best practices in staff accountability

  • Writing evaluations that inspire growth

  • Creating formal performance improvement or action plans

  • Receiving and implementing feedback

  • Everyday practices of professional resiliency

  • Methods organizations can use to create cultures of resilience

  • Grit in the workplace


I am looking forward to seeing the great work that this committee will do leading up to and at the 2020 annual conference in Springfield, IL.  I am confident that the association’s work on this topic will encourage supervisors to care personally and challenge directly to help professionals and student staff learn how to reflect upon and grow from challenging experiences.

Nominations of qualified individuals to serve as a chair for the 2019-2020 Contemporary Issues Committee will be facilitated through GLACUHO’s standard leadership position recruitment process.  Information regarding applications for 2019-2020 Leadership positions will be out soon. 

I look forward to connecting with those who may be interested in leading or assisting with the topic of the committee. If you have questions, or would like to talk more about this, please contact me at



Sarah Meaney

GLACUHO President-Elect

Preferred Pronouns: she, her, hers

Director of Housing and Residence Life | Elmhurst College

630-617-3191 |