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<title>Chapter 8 Question 2</title>
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<lastBuildDate>Thu, 4 Jun 2026 13:33:53 GMT</lastBuildDate>
<pubDate>Fri, 28 Jul 2017 18:38:18 GMT</pubDate>
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<title>Chapter 8 Question 2</title>
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<description><![CDATA[<span id="docs-internal-guid-14baa8bd-8a30-24b4-2628-57347c4e1b1e"><span style="color: #000000; background-color: transparent;">Do you have an example of a time in which you've seen a customer (though we know we don't like to refer to our residents as customers) deliver a personal story to inspire a vision for a team?</span></span>]]></description>
<pubDate>Fri, 28 Jul 2017 18:13:49 GMT</pubDate>
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<description><![CDATA[I worked at a place in which facilities issues were not routinely or proactively addressed.  When one student reported finding a candy bar wrapper behind their dresser on move in day (in a unit we said had been cleaned), our staff was mobilized to be more attentive to the cleanliness issues within the facility and ensure that we weren't just wiping down what we could see in plain sight but were prepared for students to rearrange their space and make it their own.]]></description>
<pubDate>Fri, 28 Jul 2017 19:38:18 GMT</pubDate>
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