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Chapter 3 Question 2
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7/13/2017 at 11:53:35 AM GMT
Chapter 3 Question 2
What are the advantages and disadvantages of each option for handling a dissatisfying situation? How have you seen these options play out?


7/28/2017 at 7:15:03 PM GMT
I have experienced all four options (exit, voice, persistence, and neglect) in my personal and professional life. I agree with the author that the only choices providing improvement are voice and exit. Much like being innovative, taking that first leap in both voice and exit are the hardest, but once you do, a clear path becomes available to you.

Daniel A. Schraeder
Assistant Director of Residence Life & Education
Department of Residence Life
University of Illinois Springfield
(217) 206-7266
dschr3@uis.edu